Renault and Dacia have announced new ways that customers can get closer to buying a new car during the coronavirus (Covid-19) pandemic, even with showrooms being closed.
The firms are aiming to make it easier for buyers to familiarise themselves with some of their most popular cars by launching a new ‘Virtual Showroom’ tool on their websites.
With the help of a dedicated guru, buyers can be shown around the models as if they were in a showroom - but from the comfort and safety of their own home.
Any customers with any queries about the models on show can ask them there and then – including the well-asked questions around how safety and touchscreen systems work.
With Renault, customers can take a tour around the new Clio supermini and Captur crossover, as well as the larger Kadjar SUV and the new Zoe EV. That latter model will be especially useful to get to grips with, especially for buyers switching to an electric car.
Gurus can explain how the Zoe model is charged, as well as details around its range. This latest incarnation of the French firm’s compact EV arrived with a larger battery than before and an extended range of up to 245 miles, making it an ideal solution for those who want to take the leap into electric car ownership.
As for Dacia, buyers can look around its affordable Sandero hatch and the popular Duster crossover.
The Virtual Showroom tool is available from noon to 8pm seven days per week via the Renault and Dacia UK websites. If a guru isn’t available immediately, a slot can be booked for a later date or time.
Dacia also allows customers to buy their car entirely online – including entering part-exchange details and finance options. Its full range can be bought using its dedicated portal, with free home delivery also on offer, which can be completed as soon as dealerships reopen – the cars being supplied from local showrooms.
Elsewhere, Renault and Dacia customers taking out financing options are now able to electronically sign the relevant paperwork without needing to visit a showroom.
